DUANE ROSE

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Senior Infrastructure Engineer

Personal Information

Email: duane@drose.co.za
Tel: +27 61 055 7788
Address: Cape Town, South Africa
Open to relocate or work remotely

Executive Summary

Analytical, organized, and resourceful professional with 7 years of hands-on technical experience in network and infrastructure engineering. I provide reliable IT solutions and infrastructure design protocols. My proven skills in multi-tasking, network diagnostics, configurations, solution architecture and support have resulted in my quick succession to a senior position where I have led teams in enacting successful enterprise wireless rollout, VPN solution, domain migration, cloud adoption and full network cutover. I have worked with customers and vendors in a business-driven environment to provide support and assist in ensuring that all IT systems are operational

Key Achievements

• Complete domain migration of workstations and servers
• Complete Hosted Exchange migration
• Enterprise wireless solution design and implementation
• VPN with two factor authentication design and implementation

Core Competencies

• Highly technical and analytical
• Multi-tasker
• Problem solver
• Self-motivated and independend
• Innovator
• Project management
• Teamwork
• Excellent communication and organizational skills

Key Technologies

• PowerShell
• Active Directory
• DHCP
• DNS
• Group Policy
• Ubiquiti UniFi
• ESET
• Exclaimer
• Mimecast
• F-Secure
• Win Server 2k8-2k19
• VSCode
• Nutanix
• ManageEngine
• AzureAD
• Microsoft 365
• Terraform
• GitHub
• Ubuntu Server 20
• Nginx
• Azure

Current Position

Senior Infrastructure Engineer

The Building Company, Cape Town - April 2021 - Current

• Leading IT projects from a technical point
• Achritecting IT solutions to meet business needs
• Designing Azure solutions to migrate business workloads
• Managment, setup and configuration of Azure Active Directory, ADSync and Site2Site VPN
• Firewall and QoS design and management
• Upskilling and onboarding of new Infrastructure Engineers

Experience

Infrastructure Engineer

The Building Company, Cape Town - August 2018 - March 2021

• Managing VPN and 2fa (SMS or app OTP)
• Server creation, management, and protection in Nutanix Cluster
• Management of enterprise Guest and Corporate wifi networks
• Manage Engine stack involvement, core responsibility Desktop Central
• Computer Imaging and deployment via MDT
• AV Management of 4500 devices
• AD management of windows workstations & servers
• L3 support to business
• Mimecast escalation point
• Supporting ADSync between hosted exchange provider and local AD
• Teams and Microsoft licensing management

Remote Support Team Leader

EOH, Cape Town - May 2018 - July 2018

• Leader for technical support team consisting of 8 engineers
• Change and GPO management
• Troubleshooting server ADDS issues
• Managing and reporting on Manage Engine ADSelf-Service
• Configuring and creating Exclaimer Signatures
• Manage, troubleshoot, and configure Webmarshal web proxy
• Troubleshooting and understanding network utilization issues at branches
• L2 support and technical escalation points for technical team

Infrastructure Team

SteinBuild, Midrant - November 2016 - April 2017

• Firewall/Server/Network change control management
• Mimecast integration experience, Account setup, troubleshooting, RCA
• Group policy management for deployment/configuration
• Mail migration implementation

Technical Support Analyst

Iliad Africa Trading - February 2015 - October 2016

• Windows workstation and server troubleshooting
• Desktop support
• Server-side management of DHCP, network printers and domain access
• Manage user accounts in Active Directory, Telkom Message Suite, Kerridge
• Back up data to magnetic tape, NAS devices locally, and at Telkom data centre

Teaching Assistant

Esquire Technologies, Centrion - June 2013 - August 2013

• Trained private school teachers on the use, implimentation and debugging of the PICKAXE microcontroller for in classroom educational purposes
• Presented working code examples to teachers

Education

Microsoft Certified Azure Administrator Associate

Pearson Vue, Cape Town
January 2021 - June 2021
The course material was provided by Microsoft Learn and proctored exam taken

Microsoft Certified Solutions Expert – Core Infrastructure

Pearson Vue, Cape Town
November 2020 - December 2020
The course material was provided by Microsoft Learn and proctored exam taken

Microsoft Certified Solutions Associate – Windows Server 2016

Pearson Vue, Cape Town
January 2019 - October 2020
The course material was provided by Microsoft Learn and proctored exam taken

Ubiquiti Enterprise Wireless Admin

Scoop Training, Cape Town
January 2018 - March 2018
Course and exam completed at Scoop premesis, to validate existing skills in Ubiuiti enterprise solutions deployment

Incomplete BEng Computer Engineering

University of Pretoria, Pretoria
January 2009 - December 2014
Completed all mathematics in degree but dropped out to pursue work opportunities

CCNA

University of Pretoria NETACAD, Pretoria
January 2009 - December 2011
Course completion of Cisco Certified Networking Apprentice NetAcademy at The University of Pretoria

Projects and Achievements

NGN - 2019/2020

Migration of (~100) branches from one network and network provider to a separate network, without having to re-IP every device at the store

Card Payment Integration - 2018

Advisor and technical resource for Innervation Pin Entry Devices rollout that integrate into POS systems to remove opportunity for fraud as the payment amounts go directly to PED

Enterprise Wireless Rollout - 2018

Rollout of enterprise level wireless solution. This includes secure RADIUS authentication over wifi for domain joined machines, Guest hotspot portal for limited data (free wifi) and voucher (payment based) use, voice wifi networks. Each are separated by VLAN. ~130 sites running off internal UniFi controller VM

K807 to Babbage Conversion - 2017

Technical escalation point for printer and network issues relating to point of sale application product upgrade around the country and Namibia

Domain Migration - 2017

Implementation of project migrating 2500 workstations from one domain to another. A tool named ProfWiz was used in conjunction with my own PowerShell scripts to ensure user profiles, settings and experience was carried over between domain accounts.

Network Integration - 2017

Solo completion of network integration computer renaming project successfully renaming (~1800) workstations and servers to align to a new standard.

Hosted Exchange Migration - 2017

Team lead on global email migration project between hosted exchange providers (~2500) mailboxes

Interests

• New Technology
• E-Sports
• Rock climbing
• DevOps projects

References available on request